Google reviews dashboard: key metrics by location
A Google reviews dashboard is the difference between “seeing numbers” and managing reputation professionally. In restaurant chains, comparing locations helps you spot improvement opportunities and avoid visibility drops. If you want the full approach, review the location dashboard from Cacao.
What a Google reviews dashboard should show
Daily volume per location
Consistency matters more than spikes. A dashboard should show how each location grows day by day.
Average rating and trend
A global average is not enough. Weekly trends detect drops before they impact sales.
Response time
Fast responses signal trust and activity. The dashboard should measure it by location.
To complement the analysis, you can use the reviews analyzer and detect patterns by location.
How to use the dashboard to make decisions
- Prioritize locations with rating or volume drops.
- Compare similar locations and detect best practices.
- Measure the impact of operational changes.
- Enable negative review alerts to respond within minutes.
Real case: PresCar (Mexico)
PresCar quadrupled calls on its Google profile by sustaining daily review flow and monitoring impact on the dashboard. The key was acting quickly on per-location drops.
Frequent mistakes
- Looking only at the global rating.
- Not segmenting by location.
- Reviewing data only once a month.
- Not using automatic alerts.
FAQ
What is a Google reviews dashboard?
It is a panel that centralizes reviews and metrics by location to make decisions.
Which metrics are essential?
Daily volume, average rating, response time, and trends.
Does it improve local SEO?
Yes, because it helps sustain constant reviews and fast responses.
Can it be combined with alerts?
Yes, the ideal dashboard includes alerts for negative reviews.
Want to compare each location in real time?
Request a demo and we’ll show you Cacao’s dashboard.
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